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Blast Off Waters - Privacy Policy

Last Updated: October 10th, 2024

By using this website, creating an account, or engaging with any of our services or products, you explicitly accept and agree to the terms outlined in this privacy policy.

Section 1. Communication:

When you interact with us, including sending messages through chat or on any of our social channels, you grant us the explicit right to process your messages using bots and artificial intelligence platforms. Furthermore, you authorize us to use any messages sent to us on social channels for marketing or other legitimate business purposes.

Section 2. Cookies:

Upon visiting any of our websites, you may receive browser cookies. While some cookies are necessary for the website‘s functioning, you have the option to disable certain types of cookies. Instructions for managing cookie preferences can be found at the bottom of the website on your first visit.

Section 3. Accounts and User Data:

When you sign up for an account, you provide us with certain details. We collect and process this information to deliver the services you‘ve requested. Your information will be used solely for the intended purposes and will not be shared with any third parties without your explicit consent, except as outlined in this privacy policy. Auth0, our account management provider, will receive your data for the purpose of managing user accounts securely.

Section 4. Third-Party Sharing:

We may share your personal information with trusted third-party service providers or partners, only to the extent necessary to fulfill the purposes outlined in this privacy policy. These parties are obligated to maintain the confidentiality and security of your information and are prohibited from using it for any other purposes without your authorization.

Section 5. Error Tracking and Monitoring:

To enhance the performance and user experience of our services, we utilize Sentry, an error tracking and monitoring platform. Sentry may collect technical information such as error logs and device details to identify and address issues promptly. This data is used solely for the purpose of improving the reliability and functionality of our services. By using our website or creating an account, you implicitly consent to the collection and processing of such technical data by Sentry as outlined in their privacy policy.

Section 6. Data Retention and Security:

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Reasonable security measures have been implemented to protect your information from unauthorized access, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Section 7. User Rights:

You have the right to access, correct, or delete your information. To exercise any of these rights, please contact us via email at data@blastoffwaters.com, providing the necessary details for us to process your request. While we strive to accommodate data deletion requests, it‘s important to note that complete data deletion may not be possible in certain cases. We may need to retain some data for legal, compliance, or operational reasons. Additionally, we may not have control over data stored in external sources. We will respond to your request in accordance with applicable data protection laws.

Section 8. Extensions of this Privacy Policy:

Each Blast Off Waters product may have indivivdual privacy policies which extend this document. Those privacy policies are incorporated into this document.

Section 9. Governing Law and Jurisdiction:

If any portion of this privacy policy is found to be unenforceable in a court, the rest of the policy will continue to apply. Additionally, any disputes related to this privacy policy are governed by the laws of the state of Idaho. Any legal action related to this privacy policy must be brought in courts located in Idaho, and by using our services, you agree to this jurisdiction.

Section 10. Updates to the Privacy Policy:

This privacy policy may be updated periodically to reflect changes in our data practices or applicable laws. We will notify you of changes via an email to the email address on your account.